Privacy Policy
Last updated: February 2026
1. Information We Collect
When you submit a venue enquiry through MiceConnex, we collect the following information:
- Full name and company name
- Email address and phone number
- Event details (type, estimated attendees, preferred location)
- Any additional message or requirements you provide
We also collect technical data such as browser type, IP address, and pages visited to improve our service.
2. How We Use Your Information
Your information is used to:
- Source and shortlist suitable venue proposals for your event
- Communicate with you regarding your enquiry
- Improve our service and user experience
- Send relevant updates about our services (with your consent)
3. Data Sharing
We do not sell your personal data. Your information may be shared with:
- Partner venues — only the details necessary to prepare your proposals
- Service providers who assist us in operating our platform (e.g., hosting, analytics)
4. Data Security
We use industry-standard encryption and security measures to protect your data. Access to personal data is restricted to authorised personnel only.
5. Cookies & Analytics
We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
7. Contact Us
For privacy-related enquiries, contact us at:
Email: sales@miceconnex.com
Phone: +6012-8400 558